Tux Machines

One dead Purism laptop

Posted by Roy Schestowitz on Aug 26, 2022,

updated Aug 26, 2022

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The "série noire" continues. I ordered my first Purism Librem 13v4 laptop in April 2019 and it arrived, unsurprisingly, more than three weeks later. But more surprisingly, it did not work at all: a problem eerily similar to this post talking about a bricked Purism laptop. Thankfully, Purism was graceful enough to cross-ship a replacement, and once I paid the extra (gulp) 190$ Fedex fee, I had my new elite laptop read.

Less than a year later, the right USB-A port breaks: it would deliver power, but no data signal (nothing in dmesg or lsusb). Two months later, the laptop short-circuits and completely dies. And here goes another RMA, this time without a shipping label or cross shipping, so I had to pay shipping fees.

Now the third laptop in as many years is as good as dead. The left hinge basically broke off. Earlier this year, I had noticed something was off with the lid: it was wobbly. I figured that it was just the way that laptop was, "they don't make it as sturdy as they did in the good old days, do they". But it was probably a signal of some much worse problem. Eventually, the bottom panel actually cracked open, and I realized that some internal mechanism had basically exploded.

Read on

↺ Read on

Also: Swipeable Upgrade to the Librem 5 Interface – Purism

↺ Swipeable Upgrade to the Librem 5 Interface – Purism

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